Cancellation Terms

1. Free Refund Period:

   • You are eligible for a full refund if you cancel your booking within 24 hours of making the reservation.

2. Standard Refund Period:

   • Cancellations more than 7 days before the tour date: 75% refund of the total tour cost.

   • Cancellations 2–7 days before the tour date: 50% refund of the total tour cost.

   • No refund for cancellations made within 48 hours of the tour date.

3. Deposit Policy:

   • A non-refundable deposit of 50% of the total booking cost is required at the time of booking.

   • The remaining balance is due 7 days before the tour date.

4. No-Show Policy:

   • In the event of a no-show, no refund will be issued.

5. Operator Cancellation:

   • We reserve the right to cancel a tour if minimum participant requirements are not met. In such cases, you will be notified in advance and offered a full refund or the option to reschedule your tour.

6. Special Circumstances:

   • Tours operate rain or shine. In exceptional circumstances such as severe weather or events beyond our control, we will offer rescheduling options or a full refund.

To request a cancellation or refund, please contact our customer service team via email or phone as provided at booking