Product added to cart successfully

Website Policies

Privacy Policy

Kingston Creative Limited (otherwise referred to as we, us, our) take your privacy seriously, and we are committed to protecting your personal data.

This privacy and cookie policy (together with any other documents referred to on our website or which we have sent you) tells you:

  • Who we are.
  • How we collect, use, store and share your personal data.

Please note that this website includes links to third-party websites and applications. Clicking on those links, or enabling those connections, may allow third parties to collect or share data about you. We have no control over these third-party websites and applications and are not responsible for their privacy statements. You must therefore make sure that you understand how those websites and organisations will use your personal data and not rely on this policy.

Please read this privacy and cookie policy, and any other privacy notice or policy that we may have provided to you. We want to be sure that you are fully aware of how and why we are using your data.

Please note that this website is not intended for children, and we do not knowingly collect data relating to children.

Who are we?

We are Kingston Creative Limited. Our contact details are as follows: 

Address: 107 Harbour Street, Downtown Kingston, Jamaica

E-mail address: info@kingstoncreative.org

Telephone No.: (876) 546 6943

We are a non-profit organisation with the mission of using Art and Culture across the Caribbean Region to achieve social and economic transformation. 

We are the ‘data controller’ for the information that we collect when you visit our website. That means that we decide how to use information about you (referred to as ‘personal data’) and we are responsible for looking after your personal data in accordance with this policy. We will explain below how we collect and use your personal data, and what we mean by the term ‘personal data’. Please note that when we refer to ‘processing’ your personal data, what we mean is using your personal data in connection with this website by acquiring it, using it, storing it, analysing it, communicating it to other people (with your consent or as part of our service to you), or deleting it.

Please note that we may update this privacy and cookie policy at any time. Any changes we may make to our policy in the future will be posted on this page. Please check back frequently to see any updates or changes made.

Complaints

Should you have any complaints or queries about anything relating to the privacy of your personal data, or any other data protection issues, please let us know using the contact details above and we will do our best to deal with them. 

Personal data we collect about you

The term personal data means any information about an individual from which that individual may be identified. It does not, therefore, include data where the identity has been removed (anonymised data).

We may collect, store, and use some or all of the following categories of data about you.

When you use our website, we may record:

  • technical information, including the type of device you use to access our website, the Internet Protocol (IP) address, your login data, the type and version of your browser, your time zone setting and location, browser plug-in types and versions, operating system, platform and mobile network information; and
  • your usage of our website, including the full Uniform Resource Locators (URL), the pages you viewed, the page response times, any download errors, the length of time you were on a particular page, how you interacted with the page (such as scrolling, clicks and mouse-overs), and how you browsed away from the page.

When you contact us, use any of our services, or purchase any of our products we may record:

  • your name and contact information, including email address and telephone number;
  • business/company details if you have contacted us on behalf of a business/company;
  • your gender information, if you choose to give this to us;
  • your personal or professional interests;
  • your professional and/or personal online presence (eg LinkedIn or Facebook profile);
  • information about how you use our website, IT, communication and other systems;
  • your responses to surveys, competitions, and promotions; and
  • any other personal data that may be requested by our website, which you choose to give to us.

This personal data is needed so that we can provide services and supply products to you, your business, and/or your company. If you do not provide the personal data asked for, we may be delayed or prevented from providing the products and services.

Normally we will not seek to obtain personal data from you that is referred to as ‘Special Category’ personal data. Special category personal data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

How we collect your data

We will collect most of your personal data directly from you, whether in person, by telephone, text or email and/or via our website. This might be when you:

  • create an account on our website;
  • complete an online form;
  • subscribe to one of our publications/newsletters;
  • request that information be sent to you;
  • enter a competition;
  • take part in a survey;
  • write to us with information;
  • send a postal form to us;
  • telephone, fax or text us;
  • send information to us using social media; or
  • provide feedback on products and services.

However, we may also collect information:

  • from publicly-accessible sources (for example the internet, LinkedIn or Companies House);
  • directly from a third party where the issue involves someone else (for example referees for a job); and
  • from automated technologies or interactions with our website through the use of cookies and similar functions; and

How we use your data

We will only use your personal data when the law allows us to do so, and where we have a proper reason for doing so. Most often, we will use your personal data in the following circumstances:

  • To provide access to and to maintain the website, including to monitor your use of the website.
  • Where you give us your consent to use your personal data; for example when you correspond with us or request a newsletter (your consent may be withdrawn by you at any time as set out in this policy).
  • To manage your registration as a user of the website, and to provide you with access to different functionalities that are available to registered users.
  • For the performance of our contract with you, or to take steps at your request before entering into a contract, for example: for the sale and delivery of goods or services to you;
  • To contact you by e-mail, telephone call, SMS, or other equivalent forms of electronic communication, including push notifications on mobile devices to provide you with news, updates, promotions, or other informative communications related to functionalities, products, or services of our website.
  • For business transfers during the merger, sale of assets, financing, or acquisition of all or a portion of our business to another company.
  • Where it is necessary for our legitimate interests (or those of a third party); for example, we have a business or commercial reason for using your personal data and your interests and fundamental rights do not override those interests.
  • Where you share personal data or otherwise interact in the public areas of our website with other users, such information may be viewed by all users and may be publicly distributed outside the website.
  • To analyze and identify usage trends to determine the effectiveness of promotional campaigns and to evaluate and improve the website and its products, services, marketing, and user-experience.
  • Where we need to comply with a legal or regulatory obligation.

Normally, we will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another related reason, and that related reason is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will seek your consent to use it for that new purpose.

If you require more details about this, please contact us.

Sharing your data

We may need to share your data with third parties where they provide services on our behalf (for example delivery companies or those who help us to operate the website). We require that all our third-party service providers take necessary security measures to protect your personal data. We do not permit your personal data to be used by those third parties for their own purposes, and they may only process your data for specified purposes, and in accordance with our instructions.

We may share your personal data with third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, to enforce or apply our site terms of use, or to protect the rights, property or safety of our site, our users and others. We will, however, ensure that sharing of your data is kept to a minimum.

We may also share your information with our affiliates, which include any other joint venture partner or

business partner, or other companies that we control or that are under common control with us. Our 

affiliates will also be required to honour the terms of this privacy and cookie policy.

 

We may need to share your data with third parties to whom we may choose to sell, transfer or merge parts of our organisation. If this occurs, the new owners may use your personal data in the same way as set out in this privacy and cookie policy.

If you have given your consent to being sent information or marketing materials you may at any time ask us to stop sending these to you simply by contacting us; or, where provided, by logging into the website and checking or unchecking relevant boxes to adjust your preferences; or by following the opt-out links on any communication or marketing message sent to you.

We may be required to disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

Storing and retaining your data

Personal data is stored on our secure servers and/or at our premises

We will keep your personal data only for as long as is necessary. In working out how long we need to keep your personal data we take into account the amount, nature and sensitivity of the personal data, the potential for harm to arise from its unauthorised use or disclosure, the purposes for which we process it, and as to whether those purposes may be achieved by other means, and the applicable legal requirements. Since retention periods will differ for different types of personal data please contact us for further details if necessary.

In order to ensure that your personal data is kept secure, and to prevent there being any breach of confidentiality or unauthorised use, we have put in place security measures which are intended to prevent your personal data from being accidentally lost or used or accessed unlawfully. Access to your personal data is restricted to those with a need to access it, and regard will be had to the need for confidentiality when that personal data is processed. 

Please bear in mind that the transmission of information via the internet is not completely secure, and whilst we will do our best to protect your personal data, we cannot guarantee the security of data stored by us or transmitted via our website, or by email, and any such transmission is at your own risk. If there is a suspected data security breach you will be notified.

Cookies

We use cookies and other tracking technologies in connection with the operation of our website. A cookie is a small file that is sent by a web server (where we host our website) to a web browser (from where you view our website), and which is then stored by the browser. Usually, cookies do not hold any data by which you can be identified, although if we do hold personal data about you (for example, because you have subscribed to a service that we offer) the cookie may be linked to that data.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on personal computers or mobile devices after they go offline, while Session Cookies are deleted as soon as users close their web browser. Learn more about cookies: What Are Cookies?.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide the services available through the website and to enable users to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that users may request might not be provided.

  • Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These cookies identify if users have accepted the use of cookies on the website.

  • Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These cookies record choices made by users of the website, such as remembering login details or language preference. The purpose of these cookies is to provide a more personal experience and to avoid having to re-enter preferences on each visit to the website. In addition to cookies used by us, our service providers may also use cookies, and those cookies may also be stored in your browser when you visit our website.

 

Apart from cookies, we use the following tracking technologies:

  • Flash Cookies. Certain features of the website may use local stored objects (or Flash Cookies) to collect and store information about user preferences and/or user activity. Flash Cookies are not managed by the same browser settings as those used for the browser cookies mentioned above. For more information on how to delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of the website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

If you wish to permit the use of cookies, you can prevent cookies from being downloaded to your browser and may delete those that have already been downloaded. How this is achieved varies between different browsers. Consult the website of your browser provider for more details. However, you should be aware that if you block or delete cookies this may have a detrimental impact upon your ability to access our website and the services that we provide. It may mean that not all of the facilities on our website will be accessible by you, or it may mean that you are unable to access any member services which we provide. 

For further information about the cookies we use please contact us using the information above.


Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.


Refund Policy

All refunds will be provided as a credit to the credit card used at the time of purchase within ten (10) business days upon receipt of the returned merchandise.

Please be assured that your items will ship out within 10 days of purchase. We determine the most efficient shipping carrier for your order. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. If you require additional information please call us at (876) 546-6943

Select your currency